Return Policy:

Return Policy:

  • As Mystic Watches is completely dedicated to the customer satisfaction, so, we always welcome the feedback of our clients. We trust in offering the best customer care in value, excellence, and selection.  

  • We will definitely accept the return of new, unused, and undamaged items within 30 days from delivery date of the purchase. Purchases will be confirmed after 60 days from the delivery date and are no longer qualified for return or discount.

  • While you are returning the merchandise, it must be in its original packaging along with the copy of the receipt included in your order, the original documentation and packaging.

  • You must ship the product in a box securely with tracking information and you must specify the cause for return.

  • To process a return or cancellation of items, please, drop us a mail at support@mysticwatches.com within 30 days of purchase or you can also contact our customer handling specialist Number- 1-800-832-5348, Monday-Friday, 10 am- 4 pm, CST.

  • In the case of return, a credit will be automatically issued to your original credit card within 7-10 business days.

  • In the case of exchange, your selected product will be sent within 1-2 days after we receive the returned item.